Data Privacy Notice

AWLSGH values the personal information you provide to us. This Data Privacy Notice explains how we protect your personal data and how you can control how we use your personal information.

If you have a question about how your personal information is used please contact us using the methods below:

Email: [email protected]
Phone: +233 30 226 1190 /  +233 30 223 6085

Postal address: 12 Yendi close, Kanda, Accra- Ghana

The information we collect

We only collect information that you give us in the course of providing you with a product or service that you have requested, or when you ask us to contact you. Should we do business with you, we may require additional information about your company including financial information.

The legal basis for processing your personal data

In general the reason we will be processing your data is because it is necessary for the performance of a contract between us or because you have consented to receive information from us.

There are times where we will want to tell you about new products or services we are offering. In this case we shall be using legitimate interest as the basis for processing.

Cookies

Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services on this site.

First-party cookies are those set by our server. Third-party cookies are set by a server outside our control.

How we use your data

We use the information you give us to:

• provide you with the product, service or information you have requested
• enable you to take part in our online assessments and surveys
• keep you informed and updated on relevant products or services you may be interested in
• improve our website and the range of services and products we provide
• administer your account

Who we share your data with

We will not share your data to any other company without your prior consent. We will never sell your data to another company.

However, we do use companies for our business operations who process your data under our control, these companies include:

• MailChimp for our email marketing campaigns
• Digital Ocean who provide website hosting
• Microsoft who provide our document management and email infrastructure
• Stripe for payment processing
• Google.com who provide website analytic services
• EQS who provide Regulatory News

If you have provided specific consent on our contact forms or privacy tool we may share your information with other Westminster Group Plc companies so they can contact you regarding products and services they provide.

Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts, or for other legal reasons.

Keeping your information safe

We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.

Data Retention

Our data retention period is six years. However, we endeavour to remove personal data before this time when not required to meet other statutory retention periods.

Data Accuracy

We want the information we hold about you to be correct. Therefore, if you have new, or updated, information then please tell us about the changes. You can do this by emailing us at [email protected], or by calling us on +233 30 226 1190 /  +233 30 223 6085

Subject Access Requests

It is your right to know what personal data we hold about you. If you want to find out this information, then please write or email us to make your request.

Data Erasure

If you don’t want us to hold personal data about you anymore you can request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period, e.g. financial transaction data must be retained for 6 years, then we will remove your data immediately once we have verified that it was you who made this request.

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What if you don’t want to hear from us?

If you decide that you don’t want to receive information from us any more please send a request to [email protected] We will then stop contacting you immediately.

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Complaints

If you have a complaint please contact us at [email protected] and we will deal with your request promptly.